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TERMS OF SERVICE FOR PRIVATE COMMISSIONS

Anchor 1
Black Painted Lines

01

general terms

  • Terms and conditions are subject to change. All commissions, and the agreements thereof, are individually tailored. Everyone gets their own! Please see below for the General Terms to get us started. 

02

payment

  • Currency accepted is either USD or AUD (for digital orders only) and can be paid through PayPal Invoicing. 
     

  • Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.
     

  • Do not send payment before I have agreed to accept your commission and requested that you to send me the payment.
     

03

PROCESS & DELIVERY

  • I will let you know the estimated time frame for your commission before payment is processed.
     

  • The time it takes to finish a commission can vary between 1 week - 2 months depending on factors such as health, the complexity of the commissioned piece, other work, and where you are located (for physical deliveries).
     

  • For digital artwork, once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product. Depending on where you live, we can arrange to print your artwork. Just ask :)

04

revisions

  • When the commission piece is completed, I will send you a photo before sending the piece to you. At this point, if you feel it is necessary, 2 rounds of minimal changes is included in the original agreed upon price.
     

  • If you would like a change in the commission piece that I deem as more than minimal, I will charge you an additional fee before completing the additional work. The amount of the additional fee depends on how complex and / or how time intensive the change will be, and will typically be based on a fair hourly wage.
     

  • If your initial commission request was unclear, changes will come at an extra charge.

     

05

COPYRIGHT & USAGE

I, Anna Parsons (the artist):
 

  • Reserve the right to cancel and refund the order at any time for any reason.
     

  • Retain all copyrights over the commissioned artwork.
     

  • Will NOT claim the intellectual property (IP) of the commissioned artwork.
     

  • Will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
     

  • Reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

 


You (the customer/commissioner):
​ 

  • May upload the commissioned artwork on any website and social channels, provided that they do not break any _____
     

  • May NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
     

  • May NOT alter the commissioned artwork without my (the artist's) consent.
     

  • Retain the rights to the intellectual property (IP).
     

  • May NOT use the commissioned artwork for commercial purposes.

 

The following is considered copyright infringement:​

 

  • Reproducing/ using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
     

  • Claiming the artwork as your own
     

  • Altering the artwork without my consent
     

  • In some cases, the commercial rights to the image may be purchased.

     

06

cancellation & refund policy

  • The buyer (customer/ commissioner) is not allowed a refund once I started working on the commission.
     

  • If for any reason I am unable to start your commission you will receive a full refund.
     

  • If you cancel your order before I started it, you can receive a full refund.
     

  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
     

  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be banned for commissioning me again.

     

​*Disclaimer:

  • This document outlines the general terms and conditions for all private commissions conducted by Anna Parsons, the sole proprietor (artist). All terms and conditions are final upon completion of signature of both parties. All sales are final.
     

  • Prices are subject to change based on demand. All final prices are determined by the aforementioned artist, Anna Parsons.
     

  • The sole proprietor, Anna Parsons, has the right to reject any order request for any reason without justification.

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